Shipping Policy

At Swagzzy, we want to make sure your order arrives as quickly and safely as possible. Below are the details of our shipping policy to ensure you know exactly what to expect when you shop with us.

1. Shipping Locations

We offer shipping to [list countries or regions you ship to, e.g., the United States, Canada, worldwide, etc.]. Currently, we do not ship to [list any countries you do not ship to, if applicable].

2. Processing Time

• All orders are processed and shipped within [X] business days from the date of purchase, excluding weekends and holidays.
• If there is a delay in processing due to high demand, a sale, or unforeseen circumstances, we will notify you via email.

3. Shipping Methods and Delivery Time

We offer a variety of shipping options depending on your location:

• Standard Shipping: Delivery typically takes [X] to [X] business days.
• Expedited Shipping: Delivery typically takes [X] to [X] business days.
• Express Shipping: Delivery typically takes [X] business days.

Note: Delivery times are estimates and can vary depending on your location, weather, or unforeseen shipping delays. We are not responsible for delays caused by the courier or external factors.

4. Shipping Rates

Shipping rates are calculated based on the shipping method selected and your location. The total shipping cost will be displayed at checkout before you complete your order.

• Free Shipping: We offer free standard shipping on orders over [insert order value]. This offer applies to [specify regions/countries if applicable].
• Flat Rate Shipping: We also offer flat-rate shipping for [insert flat rate shipping fee], depending on your location and the items in your order.

5. Order Tracking

Once your order has been shipped, we will send you an email with a tracking number so you can follow your order’s journey. Please note that it may take up to 24-48 hours for the tracking information to be updated.

If you encounter any issues with tracking, feel free to reach out to our customer service team, and we’ll be happy to assist you.

6. Shipping Delays

While we do our best to ensure that your order is shipped on time, occasionally, there may be delays due to factors such as:

• High order volume (e.g., during sales, holidays, etc.)
• Weather-related delays
• Courier issues

If there’s an unexpected delay in your shipment, we will notify you as soon as possible.

7. Lost or Damaged Items

• Lost Packages: If your package is lost in transit, please contact us immediately. We will work with the courier service to resolve the issue and offer a solution (e.g., replacement or refund).

• Damaged Items: If you receive a damaged item, please contact us within [7] days of receiving your order. We will either replace the damaged item or offer you a refund, depending on your preference.

8. Incorrect Shipping Information

Please ensure that your shipping address is correct when placing your order. We are not responsible for delays or issues caused by incorrect or incomplete addresses. If you realize there’s an error in your address after placing the order, please contact us immediately, and we’ll do our best to update it before shipment.

9. International Shipping

For international orders, customs fees, import taxes, and duties may apply depending on the country of destination. These fees are the responsibility of the customer and are not included in the cost of shipping. Please check your local customs regulations for further details.

10. Contact Us

If you have any questions regarding your shipping options, delivery times, or any other shipping-related concerns, please don’t hesitate to contact us: